Frequently Asked Questions
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The app does not have any adds or ad-related purchases. But most of the lessons are paid while we do offer some free courses as well.
Yes, you can. All you need is to log in to your account in any device and all the courses you have purchased will be accessible to you.
Yes, we do have some learning materials that can be downloaded and printed at your own convenience. Though all the IELTS tests are only available in the e-learning format.
No, you must be connected to the WIFI or have data access in order to access your courses.
At the moment, we do not have the study materials or courses for TOEFL. However, we do plan on bringing them to you soon.
The app does not access any data from your phone. Only the information you have entered in our app will be saved for login or account settings.
Yes, the app is quite secure. We can assure you that the personal data you have entered will not be given out to any other sources. Your test results will also be private only to you and us.
You may reach out to us by writing to us in the message option available through the app or website. Our customer service team will be sure to get back to you within 24 hours.
Yes, but please note that all purchased courses will be accessible to you for a period of three months.After which you will be notified about the course expiry date.
Yes, you can access the app or our website on Android, IOS, MAC and Windows. We are compatible with most interfaces.
A refund is only possible in the case of any unprecedented situation. As such, you should get in touch with the customer service department as soon as possible where your eligibility for a refund will be discussed.
Yes, there a few free courses. However, these courses are only for one-time use.
At the moment, our app provides training for IELTS Academic and IELTS General Training exams. We plan to expand this very soon.
You may access our blog or website for further information on anything and everything IELTS related. You can also get to know about app updates and news through our website.
No, you can not download any of the tests. They are only accessible on our app or website. We do have downloadable learning materials.
Your tests are graded by top-notch AI. We assure you that you will get fair and accurate results as well as detailed analysis of your answers.
You may need a working pair of headphones or microphones for some the tests. But other wise, no other devices are needed.
You are given three attempts to the do the tests. You are not given any more attempts than this.
You are given the option to pay via net banking or UPI. E-wallets like PhonePe, Google pay, and the like are also acceptable.
You can have more than one account, but you will still need to purchase the courses.
Yes, the courses are priced reasonably. You may check out our website or social media account for any sale or special offers.
No. You are supposed to listen to the audio only once. It is recommended that you attempt to answer while you listen to the audio.
Yes, we have different courses for both the exams. You may search for courses that deal with the IELTS General exam by filtering your search parameters.
Not at all. Once you have purchased a course, you will have complete access to all the learning resources in that course for three months. You may need to purchase multiple courses but that is only if you want to.
Yes, our lessons are prepared in such a way that it is easy to understand and comprehend. Moreover, we have included tips on how you can improve your language skills along with the IELTS training.
No, we strive to bring out a IELTS learning app that encourages active learners. You will be given passive lessons and there are various interactive exercises given to you in the app.
No, the courses are available only in English. As the IELTS is an exam that tests your English language proficiency, the app and all its contents are only available in English.
To view the courses you have purchased, simply click on the “Learning” or “My Learning” button. This will take your Progress page. Here you can also view the courses you have completed or the courses that have expired.
No, you can not view the lesson video or audio if you are offline. However, there are materials can be downloaded, but these are notes to the lessons.
Mock tests are to be done only after you are done with the lesson and the given practice tests. You may need do at least 20% of the practice test before you can unlock the mock test.
A practice test is for making sure that you are familiar with the test format and questions. Moreover, it also helps you pace yourself as the IELTS has strict time limits. Mock tests are similar to how the IELTS exam will actually be like.
Yes, subtitles are provided for video lessons. The lessons will also be accompanied by study materials.
You may access the free courses through our Edroots app or through our official websites for free assessments.
You can start the training or get the courses no matter what age you are. Though it is recommended that you must be 15 years or older in order to get the full benefits of the training. Also make sure that you will be appearing for the IELTS exam.
No, they are not. They are both exams that test your English Language proficiency, but the IELTS contains questions that are broader and is more intense.
You will be given a score between 1-9 for each of the 4 sections – reading, writing, speaking, and listening. The average of these will be taken and this will be your final score or band.
A band or score of 7.0 or higher is considered a good band. 7.0 means to be a good user, 8.0 means to be very good user, and 9.0 means to be an expert user of the English language.
Academic IELTS tests are for those who want to pursue their higher studies in an English speaking country and for medical professionals to seek job opportunities in these countries.
General IELTS tests are for those who want to obtain a PR in English speaking countries.
General IELTS tests are for those who want to obtain a PR in English speaking countries.
The IELTS General Training exam is taken when you wish to migrate to English speaking countries like Australia, Canada, New Zealand , UK etc.
The IELTS exam is an intense exam, but the IELTS Academic exam can be harder than the IELTS General Training.
Most universities in English speaking countries do require that you have at least a band 7.0 in the IELTS Academic. The specifics for this can be found in the entry requirements page of any university.
Yes, definitely! With proper training and constant practice, anyone can pass the IELTS with flying colours.
If you are aiming for a below-degree level of study, that is, school level, then you can. But for your bachelors or masters, you will need to take the IELTS Academic exam.
Though both are English language proficiency tests, many students find that the certain sections of the IELTS - like the reading section – are easier than the ones in TOEFL.
Yes, the IELTS exam is accepted in the USA. Currently over 3400 American institutions accept IELTS certification.
No, you may use either British English or American English. The examiners will not deduct any points for using either of the English. Just be sure to check your fluency, vocabulary and grammar.
The IELTS exam will use mainly the British accent. Many audios will contain monologues or dialogues between speakers who use the British accent.
No, there is no negative marking in the IELTS. Therefore, it is advised that you do not leave any answer blank and try to answer all the questions, even if you have to guess.
Yes, there is. The IELTS reading and writing sections both have a time limit of one hour. The listening test has a time limit of 30 minutes while the speaking test goes on for about 15 minutes.
You can book your IELTS exam on the official IDP website. The Reading, Listening and Writing tests are conducted on the same day, whereas, the Speaking test is conducted on a separate date either before or after the main exam.
You are given the option to pay via net banking or UPI. E-wallets like PhonePe, Google pay, Freecharge and PayZapp are also accepted. You can also pay using credit or debit cards (Visa, MasterCard, RuPay, etc are accepted).
You can either pay in American Dollars (USD) or Australian Dollars (AUD) or you can you use the PayPal wallet.
We at Edroots work to offer you a safe and secure learning experience. You will be notified of all your purchases in our app and your data is safe with us. We do not access data on your phone without your permission. Moreover, all the contents and lessons on the app have been curated by the best in the industry. For more information, you can go over our privacy and security policy.
The app does not have any adds or ad-related purchases. But most of the lessons are paid while we do offer some free courses as well.
Yes, you can. All you need is to log in to your account in any device and all the courses you have purchased will be accessible to you.
Yes, we do have some learning materials that can be downloaded and printed at your own convenience. Though all the IELTS tests are only available in the e-learning format.
No, you must be connected to the WIFI or have data access in order to access your courses.
At the moment, we do not have the study materials or courses for TOEFL. However, we do plan on bringing them to you soon.
The app does not access any data from your phone. Only the information you have entered in our app will be saved for login or account settings.
Yes, the app is quite secure. We can assure you that the personal data you have entered will not be given out to any other sources. Your test results will also be private only to you and us.
You may reach out to us by writing to us in the message option available through the app or website. Our customer service team will be sure to get back to you within 24 hours.
Yes, but please note that all purchased courses will be accessible to you for a period of three months.After which you will be notified about the course expiry date.
Yes, you can access the app or our website on Android, IOS, MAC and Windows. We are compatible with most interfaces.
A refund is only possible in the case of any unprecedented situation. As such, you should get in touch with the customer service department as soon as possible where your eligibility for a refund will be discussed.
Yes, there a few free courses. However, these courses are only for one-time use.
At the moment, our app provides training for IELTS Academic and IELTS General Training exams. We plan to expand this very soon.
You may access our blog or website for further information on anything and everything IELTS related. You can also get to know about app updates and news through our website.
No, you can not download any of the tests. They are only accessible on our app or website. We do have downloadable learning materials.
Your tests are graded by top-notch AI. We assure you that you will get fair and accurate results as well as detailed analysis of your answers.
You may need a working pair of headphones or microphones for some the tests. But other wise, no other devices are needed.
You are given three attempts to the do the tests. You are not given any more attempts than this.
You are given the option to pay via net banking or UPI. E-wallets like PhonePe, Google pay, and the like are also acceptable.
You can have more than one account, but you will still need to purchase the courses.
Yes, the courses are priced reasonably. You may check out our website or social media account for any sale or special offers.
No. You are supposed to listen to the audio only once. It is recommended that you attempt to answer while you listen to the audio.
Yes, we have different courses for both the exams. You may search for courses that deal with the IELTS General exam by filtering your search parameters.
Not at all. Once you have purchased a course, you will have complete access to all the learning resources in that course for three months. You may need to purchase multiple courses but that is only if you want to.
Yes, our lessons are prepared in such a way that it is easy to understand and comprehend. Moreover, we have included tips on how you can improve your language skills along with the IELTS training.
No, we strive to bring out a IELTS learning app that encourages active learners. You will be given passive lessons and there are various interactive exercises given to you in the app.
No, the courses are available only in English. As the IELTS is an exam that tests your English language proficiency, the app and all its contents are only available in English.
To view the courses you have purchased, simply click on the “Learning” or “My Learning” button. This will take your Progress page. Here you can also view the courses you have completed or the courses that have expired.
No, you can not view the lesson video or audio if you are offline. However, there are materials can be downloaded, but these are notes to the lessons.
Mock tests are to be done only after you are done with the lesson and the given practice tests. You may need do at least 20% of the practice test before you can unlock the mock test.
A practice test is for making sure that you are familiar with the test format and questions. Moreover, it also helps you pace yourself as the IELTS has strict time limits. Mock tests are similar to how the IELTS exam will actually be like.
Yes, subtitles are provided for video lessons. The lessons will also be accompanied by study materials.
You may access the free courses through our Edroots app or through our official websites for free assessments.
You can start the training or get the courses no matter what age you are. Though it is recommended that you must be 15 years or older in order to get the full benefits of the training. Also make sure that you will be appearing for the IELTS exam.
No, they are not. They are both exams that test your English Language proficiency, but the IELTS contains questions that are broader and is more intense.
You will be given a score between 1-9 for each of the 4 sections – reading, writing, speaking, and listening. The average of these will be taken and this will be your final score or band.
A band or score of 7.0 or higher is considered a good band. 7.0 means to be a good user, 8.0 means to be very good user, and 9.0 means to be an expert user of the English language.
Academic IELTS tests are for those who want to pursue their higher studies in an English speaking country and for medical professionals to seek job opportunities in these countries.
General IELTS tests are for those who want to obtain a PR in English speaking countries.
General IELTS tests are for those who want to obtain a PR in English speaking countries.
The IELTS General Training exam is taken when you wish to migrate to English speaking countries like Australia, Canada, New Zealand , UK etc.
The IELTS exam is an intense exam, but the IELTS Academic exam can be harder than the IELTS General Training.
Most universities in English speaking countries do require that you have at least a band 7.0 in the IELTS Academic. The specifics for this can be found in the entry requirements page of any university.
Yes, definitely! With proper training and constant practice, anyone can pass the IELTS with flying colours.
If you are aiming for a below-degree level of study, that is, school level, then you can. But for your bachelors or masters, you will need to take the IELTS Academic exam.
Though both are English language proficiency tests, many students find that the certain sections of the IELTS - like the reading section – are easier than the ones in TOEFL.
Yes, the IELTS exam is accepted in the USA. Currently over 3400 American institutions accept IELTS certification.
No, you may use either British English or American English. The examiners will not deduct any points for using either of the English. Just be sure to check your fluency, vocabulary and grammar.
The IELTS exam will use mainly the British accent. Many audios will contain monologues or dialogues between speakers who use the British accent.
No, there is no negative marking in the IELTS. Therefore, it is advised that you do not leave any answer blank and try to answer all the questions, even if you have to guess.
Yes, there is. The IELTS reading and writing sections both have a time limit of one hour. The listening test has a time limit of 30 minutes while the speaking test goes on for about 15 minutes.
You can book your IELTS exam on the official IDP website. The Reading, Listening and Writing tests are conducted on the same day, whereas, the Speaking test is conducted on a separate date either before or after the main exam.
You are given the option to pay via net banking or UPI. E-wallets like PhonePe, Google pay, Freecharge and PayZapp are also accepted. You can also pay using credit or debit cards (Visa, MasterCard, RuPay, etc are accepted).
You can either pay in American Dollars (USD) or Australian Dollars (AUD) or you can you use the PayPal wallet.
We at Edroots work to offer you a safe and secure learning experience. You will be notified of all your purchases in our app and your data is safe with us. We do not access data on your phone without your permission. Moreover, all the contents and lessons on the app have been curated by the best in the industry. For more information, you can go over our privacy and security policy.