Privacy Policy

We may collect various categories of information to provide and improve our services.

• Personal Information
  When you register, submit an enquiry, purchase a course, or contact us, we may collect personal details including your full name, email address, mobile number, address details, educational background, payment-related information, account credentials, and communication preferences.
• Technical Information
  When you access our website, certain technical information may be collected automatically, including your IP address, browser type and version, device information, operating system, website usage behaviour, login timestamps, and cookies or analytics data.
• Learning and Course Data
  As part of our educational services, we may collect course enrolment information, learning progress, test scores, mock test performance, assignment submissions, attendance records, and certificate or course completion details.

• We use the information collected to provide and manage our educational services effectively. This includes enabling access to courses and learning materials, processing registrations and payments, conducting online classes and assessments, improving user experience, and offering customer support.
• Your information may also be used for internal analytics, platform improvement, legal compliance, fraud prevention, and communication regarding updates, webinars, offers, and new educational opportunities provided by Edroots Learning or Edroots International.

• Our website may use cookies and similar technologies to improve functionality and user experience. Cookies help us understand website traffic, remember user preferences, improve platform performance, and provide a smoother browsing experience.
• Users may choose to disable cookies through their browser settings; however, certain features of the website may not function properly as a result.

• Edroots Learning does not sell, rent, or trade personal information to third parties.
• However, information may be shared with trusted technology partners, payment processing providers, learning management platforms, professional advisers, legal consultants, auditors, and regulatory authorities where required by law. Information may also be shared internally with Edroots International for operational and administrative purposes.
• All third-party service providers engaged by us are expected to maintain appropriate confidentiality and data protection standards.

• We implement reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, loss, or destruction.
• While we strive to use commercially acceptable methods to protect data, no method of electronic transmission or storage can be guaranteed to be completely secure.

• Personal information will be retained only for as long as necessary to provide educational services, maintain academic and financial records, comply with legal obligations, resolve disputes, and enforce agreements.
• Once information is no longer required, it will be securely deleted or anonymized wherever reasonably practicable.

• Our website may contain links to external websites or third-party platforms. Edroots Learning is not responsible for the privacy practices, policies, or content of such external websites.
• Users are encouraged to review the privacy policies of any third-party websites they visit.

• Subject to applicable laws, users may have the right to access their personal information, request corrections to inaccurate data, request deletion of information, withdraw consent for certain communications, restrict certain processing activities, or raise concerns regarding the use of their data.
• Requests regarding personal information may be submitted using the contact details provided below.

• Our services are intended for students and learners. Users below the age required under applicable law should use our services only with the involvement or consent of a parent or legal guardian where necessary.
• We do not knowingly collect personal information from children in violation of applicable laws.

• Edroots Learning reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be published on this page along with the revised effective date.
• Continued use of our website and services after any updates constitutes acceptance of the revised Privacy Policy.